£ /mo
Users £ · Add-ons £ · £/user
Managed IT
IT support London · managed IT from £225/mo
IT support that keeps your business moving
Reliable IT support with transparent monthly pricing — helpdesk, Microsoft 365, and cyber under one roof, plus in-house hardware repair when devices fail.
From £225 / mo
£315 Standard
£495 Pro
ex VAT · live quote below
Book a 30-minute consultation
Microsoft Teams · office hours Mon–Fri 09:00–18:00 UK
More about NLCRC managed IT
NLCRC provides complete IT support for UK SMEs: engineer-led helpdesk, Microsoft 365, backup, proactive monitoring, and security fundamentals with published response targets. Fixed monthly IT support packages, no opaque quote gate for standard cover, and 24/7 IT support pathways for covered clients. Workshop repair and secure disposal stay with the same IT support team — so you are not juggling a separate break-fix vendor.
- Helpdesk + M365 + cyber — published response targets by tier
- Hardware repair edge — in-house West London workshop when devices fail
- Secure wipe & recycling — same MSP relationship for estate refresh
Need device repair only? Use our repair pages — homepage is for managed IT.
IT support for growing UK organisations
IT support: helpdesk, Microsoft 365, cyber and device lifecycle.
Engineer-led IT support with published response targets, backup, patching, procurement and onboarding — one team accountable for IT support that scales with your organisation.
Also available
UK MSP · published trust centre · West London workshop
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Hours: Mon–Thu 07:00–22:00 • Fri 09:00–22:00 • Sat–Sun 10:00–16:00 · 24/7 IT support
Get directions — times may update on the listing.
Transparent IT support pricing
Get your IT support price in under a minute
Enter users and devices. See your recommended IT support tier and live monthly total — no sales call required to start. No hidden fees on standard packages.
IT support pricing
Build a monthly figure for your team
West London MSP cover priced per user — from £225/mo for up to ten seats. Add servers if you need them, then subscribe online or book a short call with an engineer.
Your estate
Servers you want us to look after (optional)
£67.50 per server / month, added to the package total.
Microsoft 365 or Google admin (optional)
*Standard and Pro include one platform credit.
Prefer to talk it through?
We’ll open the business booking hub with your selected plan and seat count noted in the link.
Book a 30-minute callIT Support London
Complete IT support with transparent pricing — no hidden fees
Instant package pricing for managed IT support, local West London engineers, rapid onboarding, and 24/7 IT support cover by tier. Unlike ticket-only MSPs, the same IT support team can repair the device in our workshop when hardware fails.
Transparent IT support pricing
Per-user packages from £225. Calculate online — buy now or book a consult.
Fast IT support response
Engineer-led helpdesk with published response targets, remote and onsite where contracted.
Proactive monitoring & cyber
Patching, endpoint protection, backup review, and Microsoft 365 identity hygiene in every IT support plan.
Scalable IT support for growing teams
From small offices to multi-site SMEs — one IT support relationship for users, devices, and lifecycle.
- Managed IT support
- 24/7 helpdesk pathways
- Remote & on-site IT support
- Cloud & cyber fundamentals
- Backup & continuity
- In-house hardware repair
Explore services
Managed IT at the centre — repair and secure disposal when the estate needs it.
One UK MSP relationship for helpdesk and Microsoft 365, with workshop and ITAD available under the same account — see /trust for diligence packs.
Managed IT (MSP)
Helpdesk, Microsoft 365, backup, and cyber fundamentals with published response targets.
Learn more
Workshop repair
Board-level laptop, desktop, and Mac repair when devices fail — same team as your MSP cover.
Learn more
Secure wipe & ITAD
Certificate-ready destruction, lease returns, and responsible hardware recycling.
Learn moreTrust centre
SLAs, security summaries, DPA, and insurance — published for procurement diligence.
Learn moreThe challenge
Modern IT is more complex than ever.
Escalating cyber threats
Ransomware and phishing outpace ad-hoc IT. MFA, patching, and backup verification should be baseline — not optional extras.
Hybrid work complexity
Distributed teams need secure M365, device management, and a helpdesk with published response targets.
AI and cloud confusion
Without expert guidance, organisations invest in the wrong platforms or expose data to unsafe AI tools.
Reactive IT support
Slow ticket queues and opaque billing frustrate staff. Proactive MSPs detect issues before users notice.
The standard
What great IT should look like.
- Proactive, not reactive
- Security by design
- Complete transparency
- Strategic partnership
- Predictable costs
- Published response targets
Why NLCRC
More than a typical London MSP.
Repairs + MSP + ITAD
Workshop repair, managed IT, secure wipe, and recycling — one accountable UK relationship.
LIVEUXI transparency
Tickets, assets, and sanitisation records in our ERP — not hidden in a black-box portal.
Community reuse
Commercial bench sustains charitable device programmes with certificate-ready workflows.
NIST sanitisation
Quarantine until NIST SP 800-88 / IEEE 2883 Purge completes — audit logs linked to chain of custody.
London workshop + remote
Hands-on bench for hardware plus engineer-led remote helpdesk for covered MSP clients.
Co-managed option
We augment your internal IT team with agreed RACI — we do not replace your staff by default.
Performance
Measured in outcomes — last 90 days.
Representative operational metrics from LIVEUXI; your contract SLAs are on service levels.
Client stories
Trusted across sectors.
Representative outcomes from managed IT, repair, and secure recycling programmes. We anonymise current clients unless written permission is granted.
View case studies“Switching provider felt daunting — NLCRC mapped our tenant, ran parallel email, and kept us online through cutover.”
Book a free 30-minute consultation
No obligation. Confidential. A sector specialist will respond within one business hour.
One MSP relationship
Managed IT first — with workshop repair and secure disposal when you need them.
Start with helpdesk and Microsoft 365. Use the same team for bench repair and certificate-ready wipe when devices fail or leave the estate — without adding another vendor.
IT support for growing UK organisations
IT support: helpdesk, Microsoft 365, cyber and device lifecycle.
Engineer-led IT support with published response targets, backup, patching, procurement and onboarding — one team accountable for IT support that scales with your organisation.
UK MSP with West London workshop capacity
Managed IT backed by a real repair bench — not a ticket queue alone.
Helpdesk and Microsoft 365 are the day-to-day offer. The Hanwell workshop handles board-level repair, diagnostics, secure wipe and refurbishment when hardware fails — mail-in and business collections extend that reach across the UK under the same MSP relationship.
How it works
A guided flow from first contact to completed work.
Contact us or use the portal to start managed IT onboarding. Repair bookings and recycling collections stay available under the same account when hardware work is needed.
Sign in or contact us
What fits where
Pick the right path quickly.
Each pillar has its own intake, scope, and delivery flow. Open the panel that matches you to see exactly what is included.
Managed IT support Open Close
- Responsive remote and onsite IT support
- Microsoft 365, email, identity, and device management
- Backup, disaster recovery, endpoint protection, and patching
- Hardware procurement, onboarding, refresh, and asset records
Laptop & computer repair Open Close
- Laptop, desktop, MacBook, iMac and gaming PC repair
- Screen, battery, charging port, SSD and thermal faults
- Motherboard, USB-C power and micro-soldering where viable
- Data recovery triage and secure handling for business devices
Hardware Recycling Open Close
- Booked drop-off and collection workflows
- Secure data destruction and certificate-ready records
- Reuse-first triage for suitable hardware
- Clear chain-of-custody for business collections
Why trust NLCRC
Diligence-ready MSP process — published, not promised.
Managed IT, workshop repair, and secure disposal share the same intake, approval, and delivery discipline.
Published service levels
MSP response targets by tier live on /trust/service-levels — not buried in a PDF after you ask.
Scope before spend
Work is agreed in plain English before it starts, whether that is a retainer change or a workshop job.
Honest certification status
We publish what we hold and what is in progress. No borrowed badges.
Portal visibility
Tickets, subscriptions, and repair progress sit in the client portal where your account is enabled.
Questions
Common questions before you book.
Complete IT support for SMEs: engineer-led helpdesk, Microsoft 365, identity and device management, backup review, endpoint protection, patching, procurement, onboarding, and lifecycle planning — with published response targets by tier.
Yes. Per-user managed IT starts from £225/mo (10-user minimum) — London calculator rates minus 10%. Calculate online, then buy or book a consult.
Covered clients get 24/7 IT support pathways by tier, with published response targets on /trust. Workshop diagnostics follow parts and queue capacity.
Yes. Service levels, security summaries, DPA, and insurance sit on /trust. We state certification status honestly, including programmes still in progress.
No. IT support and managed IT are the primary offer. The Hanwell workshop and secure disposal exist so hardware failures and estate refresh stay with the same IT support team, not a separate break-fix vendor.
Yes. Portal booking covers organisational device support where enabled; recycling and ITAD collections are scoped from your asset list under the same IT support relationship.
Yes. Migrations, device refreshes, backup improvements, cyber hardening, and short-term recovery projects are available alongside IT support retainers.
IT support response times follow the support tier in your package. Workshop diagnostics depend on parts and queue capacity — confirmed before work proceeds.
Insights
Guides for IT leaders and growing teams.
Switching IT provider safely
Plan discovery, parallel running, cutover, and hypercare without email outages.
Read guide
What good IT looks like
Proactive, secure, transparent support — the standard modern SMEs should expect.
Read guide
Ready for a clear managed IT price?
Build an MSP package online, talk to us about helpdesk and Microsoft 365 cover, or add workshop repair and secure disposal when you need them.
IT support from £225/mo · transparent pricing · workshop repair included in the same team